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  • Can we bring our own caterer or food?
    While we do offer in-house catering, you are welcome to bring your own caterer. While you are welcome to engage the services of external caterers, the event space must be left in a clean and orderly condition after use. Failure to comply will result in a $200 cleaning fee being applied to your final bill. Please contact us for more details.
  • Do you have any surcharge during Festive Seasons?
    Yes. For events hosted at our venue between December 20, 2024, and January 1, 2025, a surcharge of $200 will apply.
  • What is your cancellation policy?
    Our cancellation policy varies depending on the timing of the cancellation. Please refer to our Terms & Conditions for detailed information.
  • How do I secure a booking?
    To secure a booking, a deposit are required. The remaining balance is due prior to the event date.
  • Are there any restrictions or rules we should be aware of?
    We do have some guidelines to ensure the safety and enjoyment of all guests. These include noise level restrictions, smoking policies, and cleanup requirements. Please contact us for a complete list of our venue policies.
  • Can I tour the venue before booking?
    Absolutely! We encourage potential clients to schedule a tour to see our venue and discuss your event needs in person. Please call 9239 8583 if you wish to arrange for an appointment.
  • How many guests can your venue accommodate?
    Our venue can host up to 50 guests for indoor seated events and up to 100 guests for standing receptions (indoor and outdoor space)
  • Is there any Service Charge ?
    Our in-house catering is subjected to 10% service charge.
  • Do you have any AV system ?
    We do have a portable microphone and speaker that you can use.
  • Is the venue wheelchair accessible?
    Yes, our venue is fully wheelchair accessible to ensure all guests can comfortably attend your event.
  • Can we bring our own alcohol ?
    Yes, you may want to bring your own alcohol. For Wine, - There is no corkage charge. We do charge $3 per wine glass For Hard Liquor, - There is corkage charge of $30 per bottle, include rock glass and ice.
  • What is included in the rental fee?
    The rental fee includes the use of the event space, tables and chairs. Additional services may be available at an extra cost.
  • Is there GST ?
    No, there is no GST
  • What types of events can be hosted at your venue?
    We accommodate a wide range of events, including weddings, corporate networking session, social parties, and special celebrations.
  • Can you accommodate special dietary needs?
    Yes, our catering team can accommodate various dietary needs, including vegetarian, vegan, gluten-free, and other specific dietary restrictions.
  • Do you have any projector and screen at your venue ?
    Sorry, we do not have projector / screen.
  • For event catering in Tribe, can I take from the external Catering Menu instead of In-House Menu ?
    Yes you can. However, we will add additional $10 per pax if you select from the external catering menu for your event in Tribe.
  • What is your pet policy?
    Unfortunately, pets are not allowed at our venue. We apologize for any inconvenience this may cause and appreciate your understanding.
  • Do you provide decoration services?
    We can recommend several trusted decorators who have worked with us before, but you are also welcome to bring your own decorations to personalize your event.
  • Do you offer any packages or discounts?
    Yes, we offer a variety of packages and seasonal discounts. Please contact our event hotline at 9239 8583 for current offers and customized packages.
  • Is catering available on-site?
    Yes, we offer comprehensive catering services with a variety of menu options to suit different tastes and dietary requirements.
  • Is there parking available at the venue?
    Yes but limited parking space at D'Hotel. We advise our guest to park at public carpark opposite D'Hotel.
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